Privacy Policy

Effective Date: October, 2025

Your privacy matters to us. This Privacy Policy describes how Noctern collects, uses, and protects your personal information.

1. Information We Collect

• Personal Information: name, email, phone, payment details (processed securely by third-party providers).
• Usage Data: IP address, device type, pages visited, browser type.
• Cookies: used to remember preferences and improve site functionality.

2. How We Use Information

• Process ticket purchases and payments.
• Communicate about orders, updates, or event changes.
• Improve user experience and platform performance.
• Comply with legal obligations.

3. Data Sharing

• We do not sell your information.
• We share data only with payment processors, email services, or analytics partners necessary to operate the Platform.
• We may disclose data to comply with lawful requests.

4. Security

• Payments are processed via PCI-compliant third parties.
• Data is encrypted in transit (HTTPS) and protected against unauthorized access.

5. Your Choices

• You may opt out of marketing emails anytime.
• You can request data deletion or export by contacting privacy@noctern.com.

6. Children’s Privacy

Our Platform is not intended for users under 13 years old.

7. Updates

We may revise this Privacy Policy; significant changes will be announced on this page.